Terms and conditions Retail

Retail sales conditions (T & C)


Wobbel BV (supplier);

Uraniumweg 15A 3812 RJ Amersfoort

Phone: +31641273330 

Email: [email protected]/[email protected]

Wobbel BV is registered with the Dutch Chamber of Commerce with number 64692205. The TAX/VAT number is NL855783151B01 (RSIN 855783151 / EORI NL855783151)


Only for business partners


This is a translation of our Dutch Terms and Conditions. We take no responsibility for the correct translation. For all legal relationships, Dutch law and legislation are in force, including our formal Dutch version of the T&C


  1. Scope of the T & C
    The following T&C shall apply solely for companies, legal entities under public law and special funds under public law. Contrary terms and conditions of the customer or terms and conditions which deviate from ours are not recognized by us unless we have expressly agreed to them in writing.
  2. Prices, terms of orders
    The price at the time of ordering is binding. Interim price changes do not affect already placed orders. All prices indicated on the website are without shipping and VAT. They are calculated in the shopping basket of the web shop according to your order amount.
  3. Delivery Deadlines
    Delivery dates are non-binding. Exceeding the delivery date, the supplier shall be granted additional 4 weeks for completing delivery. This period shall start with the first written reminder for delivery from the customer side. After this period the customer can be released of his obligation to the contract of purchase.
  4. Transport Risks
    The risk of transmission is transferred to the customer once the shipment has been handed over to the carrier or as soon as the shipment has left our warehouse. We are not responsible for damage during transportation. Check your shipments upon arrival and in case of damage immediately. A damage report should be made upon arrival with the carrier. This documentation should be submitted including photo references. Without this documentation, transportation companies such as postal or parcel services and forwarding agents cannot be held responsible. If the customer cannot deliver this report, the cost of the damage is for the customer. If the agreed shipment is delayed as a result of circumstances for which the customer is responsible, the risk shall pass to the customer from the date upon which the goods are reported to be ready for dispatch. We are not liable for damage in transit.
  5. Complaints
    Complaints of obvious defects must be announced within 5 days of receipt of the goods. In case of defects, it is our choice to credit, repair or replace the product. Replaced products will become our property.
  6. Retention
    The delivered goods remain our property until complete fulfillment of all our claims arising from the business relationship with the customer. The buyer is entitled to resell the goods in the context of a proper business transaction as long as he is not in default of payment.
    In case of bankruptcy, the client will point out the property of the supplier and the supplier is immediately informed.
  7. Liability
    Claims of the customer for reimbursement of damages are excluded as long as the customer claims are not relating to injury to life, body or health or relating to serious breach of contract as well as liability for other damage caused by intentional or gross negligent violation through the supplier, its legal representatives or performing agents.
    In the event of culpable violation of essential contractual obligations as defined in paragraph 1 any liability on our part will be for foreseeable damage that is typical of the contract and if this was caused by negligence, unless and to the extent the matter involves claims for damages that are based on
    mortal injury, physical harm or health damage. Important contractual obligation under paragraph 1 is the liability for breaches which make the proper execution of the contract possible and in which
    the customer may normally trust.
    The restrictions of clauses 1 and 2 also apply in favor of our legal representatives and performing agents, if claims are aimed directly at them.
    The liability for minor culpable breach of contract will be limited to a liability amount of €10.000, except in the case of injury to life, body or health.
    The product liability law remains untouched by the preceding rules.
  8. Payment terms
    Payment can be made directly when ordering through our web shop with a large number of payment options. When using a bank transfer, where any transfer fees are for the buyer, the invoice is due within 30 days after the invoice date. If delivery takes place within these 30 days, the invoice must be fulfilled before shipment. If partial payment deals are made, previous orders must be paid in full before next orders can ship.
    If you wish to pay by bank transfer, please state your invoice number.
    Wobbel BV
    Rabobank NL: IBAN: NL81RABO 0307698602 in Amersfoort, Netherlands. BIC / SWIFT RABONL2U

Once the money is on our account, we will release the shipment in accordance with the indicative delivery times. All costs associated with late payment will be charged to the customer.

  1. Other
    These terms and conditions and all legal relationships between us and the customer, also valid for cross-border purchase agreements, are governed by the laws and regulations of the Netherlands. Any disputes will be handled under Dutch law and in a Dutch court or by a dispute committee.


Products under the Wobbel brand are approved for the EU, United States, Canada, Australia, New Zealand and Japan. Products with the Wobbel brand may not be sold outside these areas. Wobbel BV cannot be held liable for claims and violations if retailers nevertheless ship products with the Wobbel brand outside these areas.

Products with the Wobbel Candy brand are approved for the EU, United States and Australia. Products bearing the Wobbel Candy brand may not be sold outside these areas. Wobbel BV cannot be held liable for claims and violations if retailers nevertheless ship products with the Wobbel Candy brand outside these areas.

Products may only be sold within the region in which they are offered by Wobbel BV or one of its distributors. Products purchased directly from Wobbel BV may only be sold within Europe (the EU, Switzerland, Norway and the United Kingdom). Outside Europe, Wobbel BV works with official distributors per region. Products may not be sold outside that individual region.

Dealers may only sell products with the Wobbel brand to private individuals. Sales to other commercial parties without permission from Wobbel BV are not permitted.

Dealers may only sell products with the Wobbel Candy brand to private individuals. Sales to other commercial parties without permission from Wobbel BV are not permitted. The retailer is only permitted to sell products with the Wobbel Candy brand through its own store, URL and webshop approved by Wobbel BV and not through someone else's URL, such as, but not limited to, public sales platforms such as Bol.com and Amazon.

  1. Warranty
    All items you buy from us, the statutory warranty under Dutch law applies. This means that the product must be in good condition and in normal use for an appropriate function. When you receive an item that is defected, we provide a suitable solution as soon as possible. Depending on the item and its state, we do this by replacement, repair or refund.
  2. Confidentiality
    The supplier and purchaser are by virtue of this agreement are not allowed to share information about our agreement, the conditions, and prices with third parties.

Should any provision of the purchase agreement or these T&C be or become invalid, either in part or in full, the effectiveness of the other provisions shall not be affected thereby.

Date of preparation: December 9th 2024

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